Personal CustomersPersonal Customers

Important Information for Personal Customers

All customers should read about our Privacy and Security Policy.


The Financial Services Compensation Scheme (FSCS) - FAQs

These FAQs provide information about the Financial Services Compensation Scheme and are appropriate for customers with savings products and current accounts with credit balances.

FSCS Q&As - general queries *FSCS Q&As - deposit products *



Terms and Conditions

Terms and Conditions - Personal Banking *



For customers with a Capital Protected Plan

FTSE® 100 Initial Index Levels *



Putting Things Right for You

If you are not happy with any aspect of our service you can follow our internal complaint handling procedures online or by contacting your branch.
Complaints Procedure 

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Documentation for personal customers
View interest rates, fees & charges and terms & conditions for your day-to-day banking.

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About us
Northern Bank Limited, Donegall Square West, Belfast BT1 6JS. Registered in Northern Ireland R568. Phone +44 (0) 28 9004 5000. Calls may be recorded. Northern Bank Limited is authorised and regulated by the Financial Services Authority. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. Northern Bank Limited is entered in the Financial Services Authority's register, registration number 122261. VAT number GB853 7590 92. Northern Bank Limited subscribes to the Lending Code.

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