Northern Bank aims to provide self-service solutions with a very high level of security. We are constantly developing our security systems, so they comply with current practice and guidelines on security of online self-service solutions.
It is also important that you take security precautions when you use Mobile Banking. For instance, you should always
update your smartphone's software (via iTunes for iPhones and via the update function on Android phones) and any apps that may be installed
Security in mobile banking
be careful about which wireless network you connect to
make sure that you do not ignore warnings such as "server's certificate cannot be validated"
avoid accepting and installing software that rouses suspicion or comes from people or organisations you do not know or trust
protect your smartphone with a pin code so that the keypad locks after a few minutes without use
never install unauthorised software (jailbreak)
The security of mobile banking is tailored specifically for mobile use.
When you log on you identify yourself using your Northern eBanking user ID and passcode, giving you a quick and easy access to view account information. After your initial log-on your user ID will be saved on the log-on screen , this does not affect your online security as the User ID is hidden on input and you must still enter your personal Passcode along with it to log on successfully. If someone else logs on using your mobile device you will be required to key your user ID in again.
You can re-open access by contacting us on 0044 28 90049219 (refer to question: 'What are the opening hours for contacting the bank?)
To make payments, you will be prompted to enter a 6 digit number from your security card as an extra security factor.
As an extra security precaution, you will be automatically logged out of mobile banking after 30 minutes of non use.
As an additional precaution, you can set most handsets so the screen will automatically lock after a period of non use.