| All loans are subject to status, and applicants must be 18 or over. Security is required. A repayment vehicle may be required. Full details of all products and interest rates are available from any branch of Northern Bank.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
Northern is a trading name of Northern Bank Limited, which is authorised and regulated by the Financial Services Authority. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority.
If you are not happy with any aspect of our service, please see our complaint procedures. Our aim is to resolve complaints to the satisfaction of our customers. However, if hav-ing followed our published complaint procedures, you disagree with the final decision we have made, you can refer the matter to the Financial Ombudsman Service. Details are available on request from any branch or by visiting the website.
Home insurance is arranged by Northern General Insurance Services, a trading name of Northern Bank Limited. All other insurance is arranged by Northern Bank Limited (registered in Northern Ireland, No. R568; registered office: Donegall Square West, Belfast BT1 6JS). Northern Bank Limited is authorised and regulated by the Financial Services Authority. All our policies are arranged with insurers based in the British Isles and are governed by English laws unless stated.
The Banking Code
We are fully committed to the aims of the Banking Code, whose governing principles are to treat customers fairly and reasonably, to help customers understand how their accounts operate and give them a better understanding of banking services, and to maintain confidence in the security and integrity of banks. Copies of “The Banking Code” are available on request at any branch.
Financial Services Compensation Scheme
If you make a valid claim against Northern Bank Limited in respect of any credit balances, insurance, mortgages or investment held with us or which we arrange for you, and we are unable to meet our liabilities in full, you may be entitled to compensation from the Financial Services Compensation Scheme (FSCS). This depends on the type of business and the circumstances of the claim.
You can obtain further information about compensation scheme arrangements on the FSCS Web site or by writing to the Financial Services Compensation Scheme, 7th Floor, Lloyds Chambers, Portsoken Street, London E1 8BN.
Northern Bank Limited. Registered in Northern Ireland, No. R568. Registered office: Donegall Square West, Belfast BT1 6JS. | | |