eBanking Customer Support
If you have questions about how to use eBanking, please contact Customer Support. We are happy to handle technical enquiries and questions about functionality.

Call Customer Support

Calls within the UK0845 6 031534*
Calls outside of the UK0044
28 9004 9219*
Telephone hours as aboveMonday - Thursday08.00am - 10.00pm
Friday08.00am - 5.00pm
Weekend09.00am - 4.00pm

Write to Customer Support
Complete the online form explaining your question or problem, and your query will be sent to our Customer Support department.

* For security purposes and to improve our services, calls to the number shown may be recorded or monitored. This service may be temporarily unavailable during periods of routine maintenance.

Contact

Get in touch with your local branch: Find your branch.

Passwords

The password you choose must contain at least 8 characters. We recommend that you use a combination of letters (both upper- and lower-case), numbers and symbols that do not form a proper word. Memorise your password and don’t write it down.

Read more about choosing a password.