Password
Protect your PC with a password to ensure that it cannot be used by anyone who has physical access to it.

Choose your password carefully
Always use good passwords, preferably combinations of letters (both upper and lower case letters if your system is case sensitive), numbers and symbols. Do not use names, birthdays, place names from books or the like as passwords. It is easy for hackers to search for these and use them in so-called dictionary attacks. Read more about what you should be aware of when choosing a password.

Never use the same password for different purposes
This means that you should never use your eBanking password for any other purpose. eBanking systems go to great lengths to protect your password, whereas password practice differs from one Internet service to the next.

Change your password at frequent intervals
If you suspect that someone has gained knowledge of your eBanking password, you should order a new temporary PIN.

Contact

Get in touch with your local branch. Find your branch.

Passwords

The password you choose must contain at least 8 characters. We recommend that you use a combination of letters (both upper- and lower-case), numbers and symbols that do not form a proper word. Memorise your password and don’t write it down.

Read more about choosing a password.