Customer feedbackCustomer feedback

We carry out a customer survey called the Moment of Truth survey.

This tests customers' experiences and assesses how successful we are at meeting or exceeding their specific needs.

28.10.10 - NEW
TeleFaction are currently undertaking customer satisfaction surveys on behalf of Northern Bank.

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The Danske Bank Group wants to operate a profitable, sustainable business based on the needs of its customers.

Corporate Responsibility
Northern Bank Limited, Donegall Square West, Belfast BT1 6JS. Registered in Northern Ireland R568. Phone +44 (0) 28 9004 5000. Calls may be recorded. Northern Bank Limited is authorised and regulated by the Financial Services Authority. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. Northern Bank Limited is entered in the Financial Services Authority's register, registration number 122261. VAT number GB853 7590 92. Northern Bank Limited subscribes to the Lending Code.

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