Complaints
Complaints

Your opinion counts and Northern Bank is committed to providing a high standard of customer support.

That is why you can leave us feedback on our operations or make a complaint. Before filling out a complaint you should always try to refer your complaint to the original point of contact at first.

Make a complaint & see complaints procedureMake a complaint & see complaints procedure

Always try to refer your complaint to the original point of contact at first
Make a complaint
Leave us feed back by filling out a form.

Make a complaint
Complaints procedure
Complaints procedure
We deal with your concerns properly and effectively.

Complaints procedure
 

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Northern Bank Limited, Donegall Square West, Belfast BT1 6JS. Registered in Northern Ireland R568. Phone +44 (0) 28 9004 5000. Calls may be recorded. Northern Bank Limited is authorised and regulated by the Financial Services Authority. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. Northern Bank Limited is entered in the Financial Services Authority's register, registration number 122261. VAT number GB853 7590 92. Northern Bank Limited subscribes to the Lending Code.

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