Block your card as quickly as possible by calling our Emergency telephone service 24 hours a day on:
Emergency telephone numbers:
Lost or stolen cards
24 hour Emergency Telephone Service (operates 365 days a year)
- MasterCard Standard 0870 850 2481 intl +44 (0) 2890 049201
- MasterCard Gold 0870 850 2482 intl +44 (0) 2890 04922
- MasterCard Platinum 0870 850 2487 intl +44 (0) 2890 049203
- VISA Standard 0870 850 2481 intl +44 (0) 2890 049201
- Maestro Debit Cards 0870 850 2481 intl +44 (0) 2890 049201
Call charges may vary. Please refer to your service provider.
You can also block your card through eBanking
- Log on to eBanking
- Choose overview
- Choose credit and debit cards
- Click the arrow to the left of the card
- Select option ‘block card’
If your card has been stolen, you should also report it to the police.
Go to questions and answers overview