Northern Bank working with
TeleFaction
Northern Bank working with TeleFaction

Northern Bank branch facade

We are committed to continually improving the service provided to you.

We believe it is important to get regular feedback from our customers which is why we are working with the research firm TeleFaction *, who are currently undertaking customer satisfaction surveys on behalf of Northern Bank.

After a meeting with a Northern Bank Adviser, TeleFaction may email you a short questionnaire regarding your experience at that meeting.

TeleFaction will then provide feedback to Northern Bank which we will review and act on to improve the customer experience.

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Northern Bank Limited, Donegall Square West, Belfast BT1 6JS. Registered in Northern Ireland R568. Phone +44 (0) 28 9004 5000. Calls may be recorded. Northern Bank Limited is authorised and regulated by the Financial Services Authority. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. Northern Bank Limited is entered in the Financial Services Authority's register, registration number 122261. VAT number GB853 7590 92. Northern Bank Limited subscribes to the Lending Code.

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