Useful numbersUseful numbers

    Contact your branch or finance centre
    Find your branch * Find your business centre *

    Sales

    Personal Loans, Packages, Savings, Deposits, Cash ISA's
    Calls within NI/UK 0800 660033 Mon-Fri: 8am-8pm *
    Sat: 9am-4.30pm
    Calls outside NI/UK +44 (0) 28 9004 9211 Mon-Fri: 8am-8pm *
    Sat: 9am-4.30pm

    Mortgages
    Calls within NI/UK 0800 389 0833 Mon-Fri: 8am-8pm *
    Sat: 9am-4.30pm
    Calls outside NI/UK +44 (0) 28 9004 9225 Mon-Fri: 8am-8pm *
    Sat: 9am-4.30pm

    Post Sales
    Calls within NI/UK 0845 602 2998 Mon-Fri: 8am-8pm *
    Sat: 9am-4.30pm
    Calls outside NI/UK +44 (0) 28 9004 9224

    Support

    eBanking customer support
    Calls within NI/UK 0845 6 031534 Mon-Thur: 8am-10pm *
    Fri: 8am-5pm *
    Sat-Sun: 9am-4pm
    Calls outside NI/UK +44 (0) 28 9004 9219 Mon-Thur: 8am-10pm *
    Fri: 8am-5pm *
    Sat-Sun: 9am-4pm

    Business eBanking customer support
    +44 (0) 28 9031 1377 Mon-Fri: 8am-8pm *

    24 Hour Telephone banking
    +44 (0) 28 9004 9212 24 hours

    Switchboard
    Northern Bank Switchboard +44 (0) 28 9004 5000 Mon-Fri: 9am-5pm *

    3D Secure
    0870 8502481 Mon-Fri: 8am-8pm *
    Sat: 9am-1pm

    Emergency telephone numbers

    Lost or stolen cards 24 hour Emergency Telephone Service
    MasterCard Standard &
    MasterCard 24/7    		 0870 850 2481 intl +44 (0) 28 9004 9201
    MasterCard Gold 0870 850 2482 intl +44 (0) 28 9004 9202
    MasterCard Platinum 0870 850 2487 intl +44 (0) 28 9004 9203
    VISA Standard 0870 850 2481 intl +44 (0) 28 9004 9201
    Maestro Debit Cards 0870 850 2481 intl +44 (0) 28 9004 9201

    Travel Benefits Claims lines
    Claims 0845 603 9892 Mon-Fri: 9am-5pm *
    Emergency Medical Assistance +44 (0) 1273 400 610 24 hours

    Corporate Cards - 24 hour Emergency Telephone Service
    Loss or misuse  0870 850 2482 intl +44 2890 049202
    Emergency Card or Cash 0870 850 2482 intl +44 2890 049202

    Business banking

    Business
    Trade & Export Finance +44 (0) 28 9004 8175 Mon-Fri: 9am-5pm *
    Asset Finance +44 (0) 9004 9259 Mon-Fri: 9am-5pm *
    Invoice Finance +44 (0) 9004 8044 Mon-Fri: 9am-5pm *

    Markets
    Foreign Exchange +44 (0) 28 90891111 Mon-Fri: 8am-5pm *
    Money Markets +44 (0) 28 90891100 Mon-Fri: 8am-5pm *
    Structured Solutions +44 (0) 28 90049606 Mon-Fri: 8am-5pm *

    Other useful numbers
    Customers in financial difficulty 0845 606 0573

    *  Except bank holidays or other holidays in Northern Ireland when the bank is not open for business.

    Call charges may vary.  Please refer to your service provider

    We may record or monitor calls for your protection, to train our staff and to maintain the quality of our ongoing service.

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    Northern Bank Limited, Donegall Square West, Belfast BT1 6JS. Registered in Northern Ireland R568. Phone +44 (0) 28 9004 5000. Calls may be recorded. Northern Bank Limited is authorised and regulated by the Financial Services Authority. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. Northern Bank Limited is entered in the Financial Services Authority's register, registration number 122261. VAT number GB853 7590 92. Northern Bank Limited subscribes to the Lending Code.
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