Direct Debit makes it easy for you to pay regular expenses such as telephone and electricity bills. When you sign up to pay a bill by Direct Debit, we will make arrangements for the payment to be made on the due date. Direct Debits can only be used for domestic payments and can only be debited on week days Monday - Friday.
With Direct Debit you can make sure that your bills are paid on time. All you need to do is check that there is enough money in your account to pay the individual bill when it is due.
The person you are paying must give us a Direct Debit mandate authorised by you.
What protection do I have?
If you make a payment by Direct Debit then you will be protected by the Direct Debit Guarantee Scheme. This protects you if a Direct Debit which you have not authorised is taken from the account. For example, if too much is taken, it is taken too early, it is taken after you have cancelled the Direct Debit or if you have not been given enough notice of a change to a Direct Debit which can vary. If any money is wrongly taken from the account under a Direct Debit then, as soon as we are told about it, we will refund the account.