Security in mobile banking
The security of mobile banking is tailored specifically for mobile use.
When you log on you identify yourself using your Northern eBanking user ID and passcode, giving you a quick and easy access to view account information.
If your passcode is entered incorrectly three times your access is blocked. You can re-open access by contacting us on 0044 28 90049219
To make payments, you will be prompted to enter a 6 digit number from your security card as an extra security factor. This will not be necessary where you are simply transferring money between your own personal Northern Bank accounts. As an extra security precaution, you will be automatically logged out of mobile banking after a period of non use.
As an additional precaution, you can set most handsets so the screen will automatically lock after a period of non use.
If you lose your phone
You need to tell your mobile network operator immediately, so they can disable the phone. As long as your mobile banking log on details are secure, no-one else can use your phone to access your mobile banking data.
If however, you suspect that someone has intercepted your User ID, passcode or your security card, please contact us immediately on 0044 28 90049219.