How to submit a claimHow to submit a claim

Should the unexpected happen, and you need to make an insurance claim, you can:

  • refer to the documentation you received when taking your insurance
  • contact us
  • refer to the contact details below

 

 Insurance Company Name Opening Hours* Telephone Numbers**
Car Insurance - Hughes Hughes 24 hours 02890 410220
Home Insurance - Hughes Hughes 24 hours 02890 410220
Travel Insurance - Hughes Hughes Refer to your policy booklet Refer to your policy booklet
Card Protection Insurance - Sentinel® Affinion 24 hours 0800 414 717
Card Protection Insurance - Sentinel® Gold Affinion 24 hours 0800 023 4318
Credit Card Payment Protection Insurance Aviva Monday - Friday
9am - 5pm		 0845 300 5513

Home Insurance - Hiscox

 Hiscox 24 hours 0845 330 4103
Home Insurance - Aviva Aviva Monday - Friday
9am - 5pm		 0800 012 345
Home Insurance - Aviva - emergency helpline Aviva 24 hours 0800 012 345
Mortgage Accident, Sickness & Unemployment Insurance Aviva Monday - Friday
9am - 5pm		 0845 300 5513
Personal Loan Repayment Protection Insurance Aviva Monday - Friday
9am - 5pm		 0845 300 5513

Call charges may vary.  Please refer to your service provider.

We may record or monitor calls for your protection, to train our staff and to maintain the quality of our ongoing service.

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Apply for general insurance
For details of how to apply please select below:
Northern Bank Limited, Donegall Square West, Belfast BT1 6JS. Registered in Northern Ireland R568. Phone +44 (0) 28 9004 5000. Calls may be recorded. Northern Bank Limited is authorised and regulated by the Financial Services Authority. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. Northern Bank Limited is entered in the Financial Services Authority's register, registration number 122261. VAT number GB853 7590 92. Northern Bank Limited subscribes to the Lending Code.

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