How to change your insuranceHow to change your insurance

Should you wish to discuss or make any changes to your insurance 

  • refer to the documentation you received when taking your insurance
  • refer to the contact details below

Insurance Type Provider Telephone Number* Hours of Operation
Car Insurance - Hughes Hughes 02891 817375 Monday to Friday 8am to 6pm
Home Insurance - Hughes Hughes 02891 817375 Monday to Friday 8am to 6pm
Travel Insurance - Hughes Hughes 02891 817375 Monday to Friday 8am to 6pm
Home Insurance - Aviva Aviva 0845 300 8523 Monday to Friday 8am to 6pm and Saturday 9am to 1pm *
Home Insurance - Hiscox Hiscox 0845 330 4103  Monday to Friday 8.30am to 7pm *
Mortgage - Accident, Sickness and Unemployment - Aviva Aviva 0800 158 2339  Monday to Friday 9am to 5pm *
Personal Loan - Repayment Protection Insurance - Aviva Aviva Contact your branch   
Credit Card - Payment Protection Insurance - Aviva Aviva Contact your branch  
Card Protection Insurance - Sentinel® Affinion 0800 414 717 24 hours
Card Protection Insurance - Sentinel® Gold Affinion 0800 023 4318 24 hours


Call charges may vary.  Please refer to your service provider.

Calls may be recorded or monitored for your protection, to train staff and to maintain the quality of ongoing service.

* Except for UK Bank Holidays.

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Apply for general insurance
For details of how to apply please select below:
Northern Bank Limited, Donegall Square West, Belfast BT1 6JS. Registered in Northern Ireland R568. Phone +44 (0) 28 9004 5000. Calls may be recorded. Northern Bank Limited is authorised and regulated by the Financial Services Authority. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. Northern Bank Limited is entered in the Financial Services Authority's register, registration number 122261. VAT number GB853 7590 92. Northern Bank Limited subscribes to the Lending Code.
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