PasswordsPasswords

Protect your computer with a password to ensure that it cannot be used by anyone who has physical access to it. Pick your password to eBanking carefully and never use your eBanking password for any other purpose. Memorise your password and do not write it down.

Changing password:

Along with your user ID, your password provides security that no one else can use your eBanking account. We recommend that you change your password regularly.

This is how you change your password:

  • Log on to eBanking.
  • Choose the Settings in the grey menu bar at the top of your screen.
  • Choose Access ID.
  • Choose Change password option

Note: Only you know your password, which is linked to your user ID. If you use eBanking from multiple computers, you should bring a new back-up copy to each PC you use.

If you suspect that someone else has had access to your user ID or password, you can stop any potential misuse by immediately:

  • changing your password and blocking old copies of your User ID or
  • ordering a new temporary PIN.

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If you know what you need, you can contact us.

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Are you uncertain whether your computer matches our recommendations?

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