Access ID is our new log on solution for our eBanking customers.
The Access ID solution has replaced eSafekey and ActivCard log on solutions.
How do I log on using Access ID?
You need three items:
- a user ID
- a code from a security card
- a password
I haven’t received some or all of these items – what should I do?
Please contact the eBanking helpdesk using details below. They will reorder the item(s) for you.
| Calls within NI/UK |
0845 6 031534 |
Mon-Thur: 8am-10pm *
Fri: 8am-5pm *
Sat-Sun: 9am-4pm |
| Calls outside NI/UK |
+44 (0) 28 9004 9219 |
Mon-Thur: 8am-10pm *
Fri: 8am-5pm *
Sat-Sun: 9am-4pm |
Access ID and our new Mobile Banking
We have launched our new mobile banking service app for iPhone, iPad and Android use.
To access your accounts using mobile banking you will need your Access ID details.
More information
Find out more about the log on process etc. and download our User Guide.
Download Access ID Setup Guide 
Access ID FAQs
* Except bank holidays or other holidays in NI when the bank is not open for business.
Call charges may vary. Please refer to your service provider. We may record or monitor calls for your protection, to train our staff and to maintain the quality of our ongoing service.